A few weeks ago Verizon sent me a Canary. Not the type that eats birdseed, but a handsomely designed home security system that you control from your smart phone.
The first time I set it up at our house, it was a snap and took fewer than 10 minutes—a very different experience from the Belkin Netcam HD Camera we’ve been using at our store, Alki Surf Shop in West Seattle. By simply connecting a cable between the Canary and the headphone jack of my iPhone, then following the prompts on the Canary app, it was super easy to get it up and running.
When I moved the Canary to our store, it was a different story. I was unable to get it to work because of the Comcast firewall in place there. It was disappointing because the Canary has so many…
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